Phoebe & Rolo

February 5, 2021

Hairy Hounds Playground

4.5

Based on 66 reviews

Sara Vanina

22:47 13 May 20

I honestly can't recommend Hairy Hounds enough. Their care factor is phenomenal. The carers are all trained to care for... animals, and they take the time to cater to every dogs specific needs, whether it be food, medication, naps or behavioral encouragement. Their prices are also very fair and affordable! I'll never go anywhere else :)read more

Fiona Bolas

05:07 17 Feb 20

Can't recommend highly enough! Hairy Hounds has looked after my 10-year-old pugalier since she was a pup - through... doggy daycare, walks and sleepovers in a carer's home. She adores them and I always feel coinfident that she is in safe and caring hands!read more

Simon J Green

00:52 20 Dec 19

Being small apartment dwellers, we've used a few dog day care places over the years, and we always come back to HHPG.... They are not only lovely people who LOVE dogs, they are also excellent trainers. The team helped us work with an aggressive old pug we got when he was 10 and had developed aggression. They then helped us train our next from puppy to adult, and she is the sweetest, well behaved beast. Staff remember you, they look after your pup safely and securely, and have a big range of additional activities & services.read more

Hayley Stevens

01:24 10 Dec 19

Amazing stuff. Looked after my special needs puppy and gave us a little treat bag and report card. Will be back.

Mark Higgins

13:29 30 Nov 19

Fitted us in so quickly! Great haircut too

W G

06:45 31 Oct 19

Christe is an extremely unethical businesswomen, and a very creative liar. Edit 1: It's funny you use the word 'super'... in your response as it is Superannuation I mean when I say Christe is an unethical businesswomen. I know a few past workers of hairy hounds that never received their super payments even though they are a legal requirement of a business with employees and were listed on payslips. I would strongly advise any current workers to check with the ATO as to whether they are receiving their super.read more

Andrea Lester

03:27 26 Oct 19

Wonderful, knowledge caring team who are so supportive to help develop wonderful well-trained happy dogs. Our pup has... done so well with Sharon’s great training. Walks and foggy daycare brilliant too.read more

Stephen Owens

21:45 13 Sep 19

Great place, the team take great care of your dog. Bonnie loved her doggy day care. 100% recommended!! Thank you

A Falkiner

00:20 08 Sep 19

Dogs are well cared for by the staff. Dog grooming is available. Great for well socialised dogs to spend their day and... play.read more

Sarah Grace Worboys

09:23 27 Aug 19

Positive: Our dog seemed really happy & we have seen photos from the day that indicate she loved the day care. The... staff seem to love the animals which is great. Report card was a nice touch. Negative: The groom was average. I asked for a puppy trim (just to slightly shorten the fur but retain her look). She came back with an uneven cut and extremely short hair. Overall would recommend the day care, not the grooming service.read more

Lauren AS

07:56 20 Aug 19

Normally the staff here are great, passionate dog lovers however on pick up today there was a lady I was unfamiliar... with and she was really rude. We booked our pups in for a pamper and play, my husband dropped them off at 10 and I picked them up at 5.30 after work, she first had a go at me about the fact I didn't pick them up earlier and so she could charge me extra, I never said I wouldn't pay extra. Then she answered the phone and after hanging up said "is it that hard for people" referring to online booking. She also wanted to enter our dog in the system and asked if I brought paperwork, however I stated that my husband brought it earlier and they didn't ask for it, she was visible frustrated by this, clearly she was having a bad day! She went to get my two strong and excited dogs and had a absolutely no control, no use of commands and started yelling at the waiting kids to get out of the way as the dogs just about dragged her across the floor, very poor effort for dog "specialists". The phone then rang again and she (in a rude manner) said I need to get this call can you take your dogs and thrust the leads at me. I took that as my cue to leave and as I started to walk out she tapped me on the shoulder while on the phone and handed me the paperwork from today. It was incredibly off putting and such a shame to have what has been a reliable place for us ruined by one impatient abrasive staff member. It really has left a bad taste in my mouth and will need to reconsider our loyalty to this place.read more

Meg P

11:00 30 Jun 19

Two happy cats, who receive purrfect care at home from the team whenever we are away

Kathy Grass

11:19 23 Jun 19

Excellent venue and service for our doggy get together

Leogh Mawby

09:43 21 Jun 19

My dog goes nuts tail wagging talking and keen to get in the gate. Thats a pretty good recommendation in my book!

Sam

07:19 27 Apr 19

A reasonably priced doggy daycare center that doesn't ask you to pay for a behvioural assessment. Their Groomer did the... absolute worst groom I've ever seen though! Extremely short, very choppy & uneven all over, just really awful!read more

Dean Dempsey-Spencer

22:24 26 Feb 19

It was a great environment for puppy school with Jasper. A lot of fun learning activities as well as some playtime for... the pups. Sharon was great at answering all questionsread more

Annabelle Richards

06:31 08 Dec 18

We can't recommend Hairy Hounds Playground enough. After moving to Williamstown from the East, it was way too far to... drive for grooming and with Christmas fast approaching, we wanted a nice clean boy before the weather heated up. They were so accommodating, the staff so friendly and professional and our boy looks amazing. We've also used their doggy daycare facility and valet service and it's just so convenient we don't know how we've managed until now. So happy to have found such a wonderful place for our pooch with amazing and caring staff. We'll be long term clients for sure. Thanks for creating such a great place Hairy Hounds Playground!read more

Australian Animal Oral Care - Pet Dental Cleaning

06:56 17 Oct 16

What a wonderful caring professional Doggy Day Care. All the staff are very caring and pay attention to your Dogs. ... Very well run. Offers Dog Training, Puppy School and they support Charity organisations relating to Animal Rescue and Care. Fantastic place. Highly recommended. read more

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